Cloud Support Engineer and Microsoft Entra ID Administrator with 3+ years of experience supporting Azure infrastructure, identity and access management, and cloud operations for ISV and enterprise clients across APAC, Europe, and the US. Skilled in RBAC, Conditional Access, MFA, enterprise applications, hybrid identity, Azure monitoring, incident resolution, and FinOps cost optimization.
Microsoft Azure | AWS | Azure Portal | Azure CLI | PowerShell | Linux (Ubuntu)
Microsoft Entra ID | RBAC | Conditional Access | MFA | Enterprise Applications | B2B Collaboration | Hybrid Identity | Entra Connect | PHS | PTA | Federation | SSO | SAML | OAuth 2.0 | OIDC | PIM | Identity Governance | Access Reviews | Entra ID Protection
Azure Virtual Machines | VM Scale Sets | Availability Zones | App Service | Storage Accounts | VNet | NSG | Load Balancer | Application Gateway | Azure Firewall | VPN Gateway | ExpressRoute | Private Endpoints | DNS | VNet Peering
Azure Monitor | Log Analytics | KQL | Alerts & Metrics | Incident Management | Root Cause Analysis | SLA/SLO | ITIL | Runbook Development | Azure Cost Management | Right-Sizing | Idle Resource Identification | Auto-Shutdown Policies | Crayon CloudIQ
Azure Blob Storage | Managed Disks | Azure Backup | Azure Data Factory | Azure SQL | Git | GitHub Actions | Jira
SAA-C03
Valid until Dec 2027AZ-104
ExpiredAZ-900
DP-900
AI-900
PL-300
ExpiredAdministered Microsoft Entra ID access management, including RBAC, Conditional Access, MFA, and enterprise application B2B integrations across 10+ ISV client environments. Supported hybrid identity administration and cloud access management, troubleshooting authentication and authorization issues. Delivered FinOps cost-optimization engagements through Azure resource right-sizing, idle-resource identification, auto-shutdown policies, and Crayon CloudIQ cost monitoring. Managed Azure infrastructure for 10+ ISV clients across APAC, maintaining 99%+ availability through proactive monitoring and incident resolution. Reduced average incident resolution time by 20% by documenting recurring Azure VM and NSG issues and developing troubleshooting runbooks.
Administered Azure Virtual Machines, Storage Accounts, and App Services for clients across Europe and US time zones. Configured proactive monitoring and alerting using Azure Monitor and Log Analytics to identify infrastructure performance issues. Managed the end-to-end incident lifecycle, including alert triage, root cause analysis, troubleshooting, resolution, and escalation while maintaining SLA compliance. Investigated Azure VM, storage, networking, and application issues to support reliable cloud infrastructure operations.
Built an IoT-to-Azure data pipeline with Cloud and Data Engineers for real-time GIS sensor monitoring, improving operational visibility. Used Linux scripting and command-line operations to automate data workflow processes. Contributed to the development of an IoT sensor monitoring panel and signal processing workflows for live telemetry data visualization.
Worked in MEP, control panel, and NIFPS panel design and supervision roles across two electrical design companies.
Open to Azure Cloud Support Engineer and Microsoft Entra ID Administrator opportunities.
Based in India | Open to Remote Roles